Most orders are shipped same day or next day, we strive to ship all orders within 48 hours or less. During high volume sales, specials or popular product releases, orders may take up to 72 hours to ship.

Orders within the United States are usually received within 2-3 business days but may take up to 7 business days.

We offer a 30-day return policy, allowing you to request a return
within 30 days after receiving your item. Items must be unused and in
their original, unopened packaging. We will provide a return shipping
label however the return shipping cost will be deducted from your
refund. To initiate a return, visit our return portal:
https://duncantoys.com/apps/returns

Sorry for the inconvenience, we will make it easy from here. Simply contact: info@duncantoys.com